Monster Jam Superstore

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Order Status
How do I track my order/check shipping status?
  At the bottom of our site, click the "Order Status" link under "My Account" to check your order status. If you encounter any issues, please contact customer service at: [email protected].
How do I modify an order?
  Once an order is placed, you are unable to change or modify the order. If you need further assistance with your order, we suggest you reach out to [email protected]
What do I do if my order never arrived?
  Click the “Order Status" link under “My Account” at the bottom of our site to track your order status. Be sure that your order has shipped already. A tracking number will be displayed if your order has been successfully shipped. If your packages show a status of "delivered", please contact customer service for assistance at: [email protected].
An item is missing from my order.
 

If you received your order and are missing an item, please contact customer service at [email protected] with photo of packing slip and order number.